frequently asked questions

  • How much does it cost?
  • How do I give them to clients to encourage feedback?
  • How many comments will I receive back?
  • Why are there 4 measures of satisfaction instead of the usual 5?
  • What do I do with the feedback when we have received it?
  • My Patrons are mostly computer users - can they post responses on the website?
  • How do I buy the cards?
  • Is there a minimum order?
  • I like the cards but would like my own graphics on the front can this be done?
  • I use my own feedback tools and find that I get comments this way and if patrons are really unhappy they tell us directly anyway, what benefit would I get from using the cards?
  • What if a patron requires feedback?
  • What if I get inundated with negative feedback?
  • Do you do any other types of feedback comment cards?